Standards
How we verify
Three separate data pipelines feed this site — regulatory status, chain fleet intelligence and owner reviews. Each is verified differently, and we label the difference.
FDA verification
Every device in the catalog is cross-checked against the FDA 510(k) clearance database and the PMA database. Where a clearance exists, we record the clearance number and publish it on the device profile alongside the plain-English indication the device was cleared for — not the marketing claim. Where no US clearance exists, we say so explicitly rather than leaving the field blank.
Devices show one of exactly four states: FDA Cleared, Registered — cosmetic device, Not FDA cleared, or FDA status under review. "Cleared" is not "approved" — see our FDA guide. Each profile also carries a "Last verified" date so you can see how fresh the check is.
Chain data confidence
Chain fleet pairings on the Chains pages carry a confidence level, because equipment lists are rarely published in full:
- Confirmed
- The chain names the device in its own materials — service menu, press release, franchise disclosure document or a manufacturer partnership announcement.
- Reported
- Multiple credible secondary sources — trade press, operator interviews or location staff — place the device in the fleet, but the chain has not published it centrally.
- Inferred
- The chain advertises a branded treatment that only this platform delivers, so the device is almost certainly present. Treat it as a strong signal, not a fact.
Review moderation
Every submitted review is screened by a human before it appears. We check for manufacturer-planted content, competitor attacks, and claims that identify patients. A verified badge means the reviewer supplied proof of ownership or operation — an invoice, service contract or lease document.
We never edit the substance of a review. We will remove personally identifying details or decline to publish, but we do not soften criticism, and manufacturers cannot have negative reviews removed. See how we make money.
When we document legal matters
We document litigation, recalls, warning letters, and similar matters only when they materially affect buyers — brand identity, consumables or service supply, warranty backing, safety, or resale value. Every note cites public records (court dockets, FDA databases). We describe what courts and agencies have stated or ruled; we do not characterize fault beyond the public record. Corrections go through the same channel as all our data.